Shipping And Delivery
What is your shipping rate?
Shipping rates apply based on your location.
Free shipping for orders over SGD300.00 or MYR1000.00 and; RM185 or SGD61.05 for orders below SGD300.00 or MYR1000.00
When will my order ship?
Orders placed Monday through Friday before 2pm will ship the same day. Orders placed after 2pm will ship the following business day. You will receive your order within 2 – 4 Business day
Do you ship on weekends and holidays?
At this time, we do not ship on Saturday, Sunday, or Malaysia public holidays. Orders placed on these days will ship the following business day.
How do I track my orders?
After your order has been shipped out, an e-mail with your parcel’s tracking ID will be sent to you. Thereafter, you may check the status of your parcel by visiting the link provided.
Can I self-collect my orders?
Yes, we provide sell-collect orders at our stores in Malaysia. Check our store locator page on our site.
I have not received my parcel, what should I do?
If you do not receive an order with the estimated delivery days, please contact us by email email@example.com or contact our customer service. We will check the status of your order.